Frequently Asked Questions

Where is my order?

You can check the status of your online order by logging into your Dan Post account.

Has my order shipped?

You can check the status of your order shipment by logging into your Dan Post account. Orders typically ship within 24-48 hours, but please note we do not ship over weekends and holidays.

What size should I order?

We recommend ordering the same size you would normally wear in a non-athletic style shoe. At Dan Post Boots we care about how your boots fit, check out our fit guide to learn more about how your boots should fit once you receive them.

How do I care for my boots?

Please visit our boot care guide for information on how to care for your boots.

Do you ship internationally?

At this present time, we only ship to inside the United States.

Do you accept Paypal/Checks/MoneyOrder/COD?

Dan Post Boots accepts all major credit cards (Visa, MasterCard, American Express, Discover) as well as Google Pay, Apple Pay, and Shop Pay.  

 

Do you offer payment plans?

We currently offer Shop Pay installments on our products.

 

Can I return my purchase?

Please refer to our returns policy to see if you qualify for a return. 

 

Can I cancel my purchase?

All customers are encouraged to thoroughly review their shipping and billing information prior to checking out as we are not held accountable for inaccurate information and cannot cancel orders after they are placed.